Shipping policy

ShopSwipe – Shipping Policy

At ShopSwipe, we aim to deliver your orders quickly and safely. Please review our shipping policy below:

1. Order Processing Time

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or holidays will be processed on the next working day.

2. Delivery Time

  • Estimated delivery time is 5–7 business days depending on your location.

  • Delivery may be delayed due to courier or delivery partner issues.

  • ShopSwipe will not be responsible for delays caused by delivery partners or unforeseen circumstances.

3. Shipping Charges

  • We offer FREE shipping on all orders — no minimum order value required.

4. Cash on Delivery (COD)

  • We offer Cash on Delivery (COD) on eligible orders.

  • Our team may contact you for order confirmation before dispatch.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via SMS/Email.

  • You can track your order in real-time.

6. Incorrect Address

  • Please ensure your shipping address is correct while placing the order.

  • ShopSwipe will not be responsible for delivery issues due to incorrect details.

7. Failed Delivery Attempts

  • If delivery fails due to customer unavailability:

    • The courier will attempt delivery again.

    • After multiple failed attempts, the order may be cancelled.

8. Damaged or Missing Items

  • If you receive a damaged or missing item:

    • Contact us within 24 hours of delivery

    • Provide a proper unboxing video as proof

  • Without valid proof, claims may not be accepted.

9. Contact Us

For any shipping-related queries, please contact our support team with your order details.

We appreciate your trust in ShopSwipe and strive to deliver your products safely and efficiently.